OnTrac TRACKING SERVICE

Track all your OnTrac shipments on Packagetrackr

Carrier Overview



Carrier Feedback

OnTrac Delivery Tracking Feedback

OnTrac Delivery Service Satisfaction

On Time
249
Excellent
248
At Least One Day Early
86
Good
36
Late, But delivered On The Same Day
37
Acceptable
70
One Day Late or More
91
A Little Off
50
Never Delivered
107
Terrible
223
Unsure
57

Carrier Reviews


OnTrac
22 days ago.
RecipientTerribleOne Day Late or More

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************4038) to DENVER, US was Terrible. The delivery status of this shipment was One Day Late or More.

The user has this suggestion:
That the company contacts me if they have a problem making a delivery instead of just not delivering and waiting for me to check the status. Then all is says is a generic “contact us”. No number, nothing. I didn’t even know that it was through OnTrac. Then I contacted them and supposedly their mapping software couldn’t find the address which is ridiculous because I got another item ON TIME already from the same order and haven’t had any problems with UPS, FedEx or the postal service. Not a good 1st impression with OnTrac.

Something the user liked:
Vendors not using this company. If I had known, I wouldn’t have placed my order. If it doesn’t get here soon I’m going to have to cancel. Frustrating to have to spend extra time on something like this.


OnTrac
30 days ago.
RecipientTerribleNever Delivered

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************3098) to SAN JOSE, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Ohh, very disappointed customer, hope more reliable shipping services will be used instead on OnTrac.


OnTrac
about 1 month ago.
RecipientTerribleNever Delivered

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************0850) to OREM, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Companies to stop shipping through OnTrac. They're always terrible.

Something the user liked:
Nothing.


OnTrac
about 2 months ago.
RecipientTerribleUnsure

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************3151) to ONTARIO, US was Terrible. The delivery status of this shipment was Unsure.

The user has this suggestion:
It is really upsetting for the past 4 days the tracking information has stayed the same. I am starting to worry with all these one star reviews that my package isn’t even going to come tomorrow. I am really upset that I payed the amount I did for this service it’s really annoying when I have payed a lot of a product. And can’t even get the tracking information.


OnTrac
about 2 months ago.
RecipientTerribleNever Delivered

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************9123) to SAN FRANCISCO, US was Terrible. The delivery status of this shipment was Never Delivered.


OnTrac
about 2 months ago.
RecipientExcellentOn Time

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************4667) to NEVADA CITY, US was Excellent. The delivery status of this shipment was On Time.

The user has this suggestion:
In previous feedback I made a mistake thinking that Ontrac was the one who created the labels that sent me the wrong package to the right address but it was the seller that reverse the names with the Addresses. ONtrac help to get the huge package out of my house and return it to the sender the next day.

Something the user liked:
Thank you for helping me with several phone calls until we had a solution to the problem and for quickly removing the package that was a mess created by an Amazon 3 party seller.


OnTrac
about 2 months ago.
RecipientTerribleNever Delivered

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************4667) to NEVADA CITY, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Even though the item was scanned on the Truck, the package never left the truck, G,Sims who was in the Mail room saw the driver but not my package which was a large package.

Something the user liked:
I hope you will talk to the driver and found out what he did with my package. I hope it was not stolen. I will call the Nevada City Sheriff soon. I left messages with Ontrack but I seriously doubt that they will care.


OnTrac
2 months ago.
RecipientExcellentAt Least One Day Early

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************3960) to RENO, US was Excellent. The delivery status of this shipment was At Least One Day Early.


OnTrac
3 months ago.
RecipientA Little OffUnsure

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************6864) to MARTINEZ, US was A Little Off. The delivery status of this shipment was Unsure.

The user has this suggestion:
RINGING door bell


OnTrac
3 months ago.
RecipientTerribleNever Delivered

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************5676) to VANCOUVER, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Driver obstinately refusing to deliver this package. He doesn't seem to understand that apartment numbers are often the actual address, without "Apt. #" needing to be included. This is beyond unacceptable.


OnTrac
3 months ago.
RecipientA Little OffNever Delivered

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************1805) to HEMET, US was A Little Off. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
My address is on Lake St. Your driver delivered the package to an address on Berkeley St. The people who live on Berkeley were honest enough to bring the package to my house.


OnTrac
3 months ago.
RecipientTerribleOne Day Late or More

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************9490) to BRISBANE, US was Terrible. The delivery status of this shipment was One Day Late or More.

The user has this suggestion:
The item was tag as delivered attempeted even theres no item that was atemp to be delivered

Something the user liked:
this is terrible service also i trie to contact them but they han up to me even they know that its hard to keep in touch to them i hate this service


OnTrac
4 months ago.
RecipientTerribleNever Delivered

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************5155) to CORPORATE, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
You tell the truth No weather delays between California and nevada


OnTrac
4 months ago.
SenderAcceptableOn Time

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************2810) to PORTLAND, US was Acceptable. The delivery status of this shipment was On Time.

The user has this suggestion:
It's even better to provide real-time route updates!

Something the user liked:
Very well delivered, thank you!


OnTrac
4 months ago.
RecipientExcellentOn Time

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************3823) to CHINO, US was Excellent. The delivery status of this shipment was On Time.

The user has this suggestion:
Fast shipping


OnTrac
4 months ago.
RecipientTerribleOn Time

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************4983) to SAN LEANDRO, US was Terrible. The delivery status of this shipment was On Time.

The user has this suggestion:
I REALLY suggest the delivery person to just walk the walkway to my door. It's not the first, second, third or fourth time, this is the 5th time ! My mailbox is not a door nor is the sidewalk.

Something the user liked:
I REALLY appreciate it if the delivery person would WALK and drop it off to the front of the door not on the side of the street ! My mailbox is not a door, the sidewalk is not a door, the way to my door is to walk the short distance of my driveway and there's my house ! IF they really don't want to walk, DRIVE up my driveway.


OnTrac
5 months ago.
RecipientGoodOn Time

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************4558) to PORTLAND, US was Good. The delivery status of this shipment was On Time.


OnTrac
5 months ago.
RecipientAcceptableUnsure

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************5324) to RENO, US was Acceptable. The delivery status of this shipment was Unsure.

The user has this suggestion:
Cancel this package immediately or find the rightful owner!!!!

Something the user liked:
This is not my package i just received this email. Hell i stay in Kansas city first of all and this is coming now where near me. Fix it


OnTrac
5 months ago.
RecipientA Little OffUnsure

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************0072) to DENVER, US was A Little Off. The delivery status of this shipment was Unsure.

The user has this suggestion:
Package was left out in the open in middle of porch that could be seen from the street. Porch pirates would have an easy steal.

Something the user liked:
Please leave packages close to door, out of sight of street.


OnTrac
5 months ago.
RecipientAcceptableNever Delivered

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************0356) to LA MESA, US was Acceptable. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Schedule deliveries to arrive before dark, because the drivers make more mistakes when it's dark


OnTrac
5 months ago.
RecipientTerribleNever Delivered

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************9778) to EL CAJON, US was Terrible. The delivery status of this shipment was Never Delivered.


OnTrac
5 months ago.
RecipientTerribleNever Delivered

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************3488) to SAN DIEGO, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Marked for delivery but never delivered the package. Falsely annotated in the system and when asked to deliver the item again, told will do it the next day. This was at 2pm but from my understanding they can deliver until 9pm which apparently they don't. Bad service


OnTrac
5 months ago.
RecipientExcellentOn Time

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************0431) to COLTON, US was Excellent. The delivery status of this shipment was On Time.

The user has this suggestion:
Nothing

Something the user liked:
The good job


OnTrac
5 months ago.
RecipientTerribleNever Delivered

A registered Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************3488) to SAN DIEGO, US was Terrible. The delivery status of this shipment was Never Delivered.

The user has this suggestion:
Item marked for delivered, but item was never delivered. Instead of providing a solution carrier then said will do it next day when they could have delivered it the same day, bad service


OnTrac
6 months ago.
RecipientTerribleOne Day Late or More

A anonymous Recipient tracked his OnTrac package on Packagetrackr then felt that OnTrac's delivery of this shipment (OnTrac tracking number: #:************6308) to SAINT GEORGE, US was Terrible. The delivery status of this shipment was One Day Late or More.

The user has this suggestion:
I have never had a package delivered by OnTrac on time. They are always super late in the day if they arrive the scheduled day, sometimes after midnight. I consistently have things delivered days late that are time sensitive with perishable items. This company BLOWS.